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How to Hire and Retain Rockstar Employees for your Government Contract: Dealing with Low Performers

February 22, 2023 | Business Development, Government

If I were to challenge you to classify your employees as high, middle and low achievers, I’m willing to bet you can identify them pretty quickly. You’d likely come up with some truly high performers, a larger contingent of middle performers who serve as the backbone of your company, and a few low performers. This raises an important question: Why do we tolerate low performance? After all, what you permit, you promote. Think about what that phrase means and the effect low performers have on you. If you have a low performing team member, how do you deal with the…

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How to Hire and Retain Rockstar Employees for your Government Contract: Keys to Retention Success

February 15, 2023 | Business Development, Government

If you ever watched Seinfeld, you may be familiar with this scene at a car rental dealership: Jerry is told the car he rented is unavailable, and he says to the agent, “you know how to take the reservation. You just don't know how to hold the reservation.And that's REALLY the most important part of the reservation, the holding.” The same is true when it comes to your employees. Hiring them is important, but keeping them is perhaps even more important. This is easier said than done, of course, so in this third of a five-part series on employee recruitment…

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Rockstar Employees – Increase the Excitement and Lessen the Anxiety that Comes With Employee Onboarding

February 8, 2023 | Business Development, Government

Photo by Mabel Amber: https://www.pexels.com/photo/person-standing-near-brown-welcome-on-board-printed-floor-map-128299/   This is the second in a five-part series about employee recruitment and retention. I’d like to thank my former co-worker and good friend, Don Barger, for being a major contributor to these articles. He provides years of expertise--and some great stories.  When you bring a new team member on board, the bar is set pretty high. Unless it’s their first job, they likely just had a farewell party and were told by their former employer how great they are and that they will be sorely missed. As a result, it’s important to ensure their…

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How to Hire and Retain Rockstar Employees for your Government Contract: Standardizing the Interview Process

February 1, 2023 | Business Development, Government

Photo by Sora Shimazaki: https://www.pexels.com/photo/woman-filling-job-application-form-in-office-with-boss-5668858/ Imagine the following scenario: you land your first few government contracts. They’re for multiple years, and you need to provide “butts in seats” to the Veterans Administration, which just happens to be the federal agency that obligated the most to NAICS Code 561320--Temporary Help Services--in 2022. You have doubled in size over a year and want to grow more. However, there’s a problem: you’re spending all your time backfilling positions because of turnover.  This isn’t far removed from reality. Our company ran into the same issue in 2007. We were cruising along with one contract…

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MYTH: Providing goods and services to the government means you have to wait forever to get paid.

FACT: Many government contracts are subject to the Prompt Payment Act which was enacted to ensure the federal government makes timely payments. Bills are to be paid within 30 days after receipt and acceptance of goods/services or after receipt of an invoice whichever is last. If a timely payment is not made, interest should be automatically paid.