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GAO Report Mandates DHA To Implement Required Elements of the Current TRICARE Contract

February 18, 2020 | Uncategorized

Currently, the Military Health System (MHS) is operating in the TRICARE 2017 (T-2017) contract. Recently, a report was released from the Government Accountability Office (GAO). This release indicates that DHA has only partially implemented six of the 13 elements required by the National Defense Authorization Act of 2017 (NDAA 2017) for T-2017. A full copy of this report can be found here. Partially Implemented Elements As a result, the GAO found six partially implemented elements which are as follows: Provider Networks Medical Management Telehealth Value-Based Methodologies Prevention and Wellness Incentives Beneficiary Involvement. Elements Not Yet Implemented However, the GAO found…

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Burnt out at Work? Part 3 of 4.

January 8, 2020 | Leadership, Self Help

If you have just joined us, I have been writing down some thoughts that I have shared in-person with groups about workplace burnout. Transforming a presentation into a blog post has also allowed me to expand on some areas and share more experiences. Recap To recap, my experience has shown that I begin to experience workplace burnout when I'm not taking time to take care of my workplace wellbeing. I have also been able to break down four areas, which I call the pillars to workplace wellbeing. They are: Setting Boundaries Gaining Perspective Connecting with my Mission Practicing Self Care.…

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Burnout at Work? Part 2 of 4.

December 23, 2019 | Leadership, Self Help

If you are starting to follow us, we are presenting a series of posts that discuss workplace burnout. As discussed, burnout has affected almost half of the current workforce at some time in their career. Nearly one-quarter of the workforce is currently experiencing burnout. I have shared my experiences with some groups recently and decided to put some of these ideas to print. Quick Recap As currently stated, my successful way of working through periods of burnout is to work on my workplace well being. My experience has broke workplace wellbeing into four pillars: Setting Boundaries (With Others AND Yourself)…

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Burnout at Work? Part 1 of 4

December 16, 2019 | Uncategorized

Photo by Phil Robinson on Flickr As defined by healthgrades.com, burnout is "a state of emotional, physical, and mental exhaustion caused by excessive and prolonged stress. It occurs when you feel overwhelmed, emotionally drained, and unable to meet constant demands. As the stress continues, you begin to lose the interest and motivation that led you to take on a certain role in the first place." Specifically, workplace burnout can have devastating effects on your company but, more importantly, on a person as well as your people, their family, and their friends. A recent survey by Gallup found that 23 percent of workers…

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You Gotta Swing the Bat!

August 5, 2019 | Business Development, Government

Photo by Erik Drost on Flickr I've just started to follow baseball. My oldest daughter plays softball and loves to watch the Yankees so I've found myself watching more softball and baseball. I often hear her coaches say, "That was your pitch. Why didn't you swing?" I assume they are also implying, "you may not see the 'perfect' pitch so you must take some chances when the ball is delivered to the strike zone". Another obvious message is if you want to hit the ball, you gotta swing the bat! Doing My Homework I thought about that a bit and…

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Pigheaded Discipline or Flexibility?

February 6, 2019 | Leadership, Self Help, Time Management

Photo by Mark Cooke on Flickr As I have posted before, I am in the midst of re-reading Chet Holmes: The Ultimate Sales Machine. While the book talks about how to increase sales through better prospecting and scripting, it first addresses time management and how to plan out your day. A Life Long Student I have long been a student on how to best manage time. I don't believe tools such as google calendar, google tasks, or Microsoft Outlook are time management strategies. They are just tools. Since being in the workforce, I have used Franklin-Covey's Planner and David Allen's Getting Things…

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Not All Government Customers Are Created Equal

January 4, 2019 | Business Development, Government

Photo by dpbirds on Flickr When I first started doing business with the Federal government, I assumed they were one customer. Since they all followed the same rules, why wouldn't the process of winning business be the same, right? However, after I participated in some procurements, I found this not to be the case. Even each agency has different customers within their organization. In my experience, they are not all equal in the sense of being a good fit for the goods/services we were selling or our company's vision. I have listed below some experiences that showed me we were not a good…

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Does Being A Great Team Leader Mean The Door Should ALWAYS Be Open?

December 31, 2018 | Leadership, Time Management

Photo by egvvnd on Flickr I began reading a book called the "Ultimate Sales Machine" by Chet Holmes. I enjoyed reading the first chapter that discussed time management some time management techniques. One point the author made was to schedule every aspect of my day. This schedule included managing frequent pop-ins by other co-workers. He called them, "got a minute" meetings. You know, each time a subordinate, co-worker, or boss peeks their head in your cubicle or office door and says, "got a minute?". Instead, he encouraged his readers to block 30 minutes each day for "open office hours" where people could hold…

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‘Twas The Night of Awareness

December 14, 2018 | Communication, Employee Recognition, Leadership, Teamwork, Trust

Photo by sea turtle on Flickr I wrote this a few of years ago, and I hope you enjoy reading it this holiday season! ''Twas the night before Christmas, all had left for the holiday break. But I was at the office stirring, for rarely a break did I take. Never resting, always doing. Not having fun, and burnout ensuing. With engagement low, and turnover high, Unless attitudes changed, my dream would surely die. If only my people were loyal and engaged in their responsibilities, And showed behaviors like teamwork, instead of showing their hostilities. For a change, I took…

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Your Government Business Plan: How to Get Started–and Why Now is the Time

November 29, 2018 | Business Development, Government

It was March 2004. Our community had lost two of its three largest employers within one year of each other. Even for something as essential as health care, when people have no insurance and they have to choose between making the mortgage payment and a doctor's visit, the mortgage payment wins. We had to have a new line of business, and fast or cuts including my job were inevitable. A large Request for Proposal (RFP) for primary care and clinic management services with the Department of Veterans Affairs (VA) was just released for competition. Winning this opportunity would solve a…

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MYTH: Doing business with the government does not rely on relationships and does not require any marketing. All that is required finding opportunities on web sites and responding with quotes/proposals.

FACT: Having great relationships with government end users can provide more opportunities beyond RFQs/RFPs posted to government web sites. Some opportunities do not even require the government put it out for a competitive bid process so knowing someone could present more chances to do business. Furthermore, relationships also help build positive past performance history which is critical to winning future opportunities.

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